Effective January 1, 2009
MILA/CVS Caremark Maintenance Choice Program
We are pleased to tell you about an important change to your prescription benefit plan. Starting January 1, 2009, you will have a choice of receiving your long-term medications (maintenance drugs), up to a 90-day supply, at either a CVS/pharmacy retail store or through CVS Caremark Mail Service Pharmacy.
Your prescription benefit plan will allow only two 30-day fills (a new prescription and one refill) at a network retail pharmacy. After these two fills, the Plan will only cover 90-day fill prescriptions and these prescriptions must be filled through the CVS Caremark Mail Service Pharmacy. Beginning on January 1, 2009, you may have these 90-day supply prescriptions filled either by a local CVS/pharmacy or by the CVS Caremark Mail Service Pharmacy. You will pay the same lower mail-service co-pay at either location.
Choose what is more convenient for you. The co-pay is the same either way.
- If you currently receive your long-term medications from CVS Caremark Mail Service and wish to continue — no action is required.
- If you want to change how you receive your long-term medications by switching from the CVS Caremark Mail Service to a CVS/pharmacy, call CVS Caremark Customer Care toll free at 1 866-875-MILA (1-866-875-6452) and we’ll take care of it for you. We will contact you after your last allowable fill at Caremark Mail Service and, with your permission, we will contact your doctor to get a 90-day prescription to have filled based on your choice of pharmacy (Mail or Retail).
- If you have questions about the new choice and how best to receive your prescription medications, please call CVS Caremark Customer Care toll-free at 1-866-875-MILA (1-866-875-6452). CVS Caremark Customer Care is open 24 hours a day, seven days a week. Alternatively, you can visit www.caremark.com.
