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Disease Management/Virtual Care

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Get care whenever and wherever with virtual care

Life is demanding. It’s hard to find time to take care of yourself and your family members as it is, never mind when one of you isn’t feeling well. That’s why your health plan through Cigna includes access to minor medical and behavioral/mental health virtual care.

Whether it’s late at night and your doctor or therapist isn’t available or you just don’t have the time or energy to leave the house, you can:

  • › Access care from anywhere via video or phone.

  • › Get minor medical virtual care 24/7/365 – even on weekends and holidays.

  • › Schedule a behavioral/mental health virtual care appointment online in minutes.

  • › Connect with quality board-certified doctors and pediatricians as well as licensed counselors and psychiatrists.

  • › Have a prescription sent directly to your local pharmacy, if appropriate.

Convenient? Yes.

Costly? No.

Medical virtual care for minor conditions costs less than ER or urgent care center visits, and maybe even less than an in-office primary care provider visit.

Minor medical virtual care

Board-certified doctors and pediatricians can diagnose, treat and prescribe most medications for minor medical conditions, such as:

  • › Allergies

  • › Headaches

  • › Nausea

  • › Respiratory infections

  • And many more

MDLIVE providers can also conduct virtual wellness screenings.

Behavioral/Mental health virtual care

Licensed counselors and psychiatrists can diagnose, treat and prescribe most medications for nonemergency behavioral/mental health conditions, such as:

  • › Addictions

  • › Depression

  • › Grief/Loss

  • › Parenting issues

  • And many more

Connect with virtual care your way

  • › Contact your in-network provider or counselor

  • › Talk to an MDLIVE medical provider on demand on

  • › Schedule an appointment with an MDLIVE provider or licensed therapist on

  • › Call MDLIVE 24/7 at 888.726.3171

To connect with an MDLIVE virtual provider, visit, locate the “Talk to a doctor or nurse 24/7” callout and click “Connect Now.” To locate a Cigna Behavioral Health provider, visit, go to “Find Care & Costs” and enter “Virtual counselor” under “Doctor by Type,” or call the number on the back of your Cigna ID card 24/7.