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Discrimination is Against the Law
The MILA Managed Health Care Trust Fund (“MILA”) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. MILA does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
The MILA Managed Health Care Trust Fund:
- Provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- o Written information in other formats (large print, audio, accessible electronic formats, other formats)
- Provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need these services, contact La Verne Thompson (contact information listed below).
If you believe that MILA has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
LaVerne Thompson, Executive Director/HIPAA Privacy and Security Officer
MILA Managed Health Care Trust Fund
55 Broadway, 27th Floor
New York, New York 10006
Tel: 212-766-5700; Fax: 212-766-0844/45; E-mail: info@milamhctf.com
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, LaVerne Thompson is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
Telephone: 1-800-368-1019; TDD: 800-537-7697
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.