WHAT IS COVERED

Exceptions to Mandatory Mail Service

Although you may choose to use the mail service program because it is more convenient for you, the following prescription medications are exceptions to the mandatory use of the mail service program. Prescriptions for these items always may be obtained at a retail pharmacy:

  • Insulin and syringes (but not blood sugar level test strips, for which you must use the mail order program);
  • Miacalcin;
  • Xalatan;
  • Anti-infectives (antibiotics, anti-fungals and anti-virals);
  • Topical medications (creams, gels and ointments);
  • Vaginal medications (creams, gels and ointments);
  • Controlled substances (may not be ordered by mail); and
  • Cough and cold medications.