WHAT IS COVERED

When You Must Use the Mail Service

Except for insulin and for the other medications listed below that you can buy either at a retail pharmacy or through the mail, all maintenance medications must be ordered through the Plan’s mail service after they have been filled and refilled once. Examples of maintenance medications that must be filled through the mail service are:

  • Medications taken on a regular basis for chronic conditions such as high blood pressure, arthritis, diabetes and asthma.
  • Diabetic blood sugar level test strips must also be ordered through the mail service.

To get started, you may fill an initial prescription of a maintenance medication in person at a pharmacy and receive up to a 30-day supply. You also may order one refill at a retail pharmacy. After that, you must order refills through the mail service program. Except for prescription medications required for chemotherapy, mail service refills are limited to a 90-day supply.