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Glossary
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WHAT IS COVERED

Paying for Your Prescription Drugs through the Mail Service Pharmacy

To receive an estimate of the total cost of your prescription drug order, you may call CVS Caremark Customer Care at 1-866-875-MILA (6452). If your order includes drugs that are subject to the Plan’s $500 prescription drug deductible, the quotation should be regarded as an estimate. The cost of drugs changes frequently and the price you pay is the price on the day the prescription is shipped to you.

The fastest and easiest way to fill your prescription is to supply your credit card number to CVS Caremark so your prescription will be filled immediately. You will receive a receipt with your prescription from CVS Caremark showing the actual amount charged to your credit card. You may place your credit card number on file with CVS Caremark so that future purchases will be expedited.

You may opt to pay for your prescriptions by check or money order. However, due to the variation in drug costs from day to day, you may want to establish a small account with CVS Caremark so funds are available as needed. CVS Caremark will not release any prescriptions unless there are sufficient funds in your account to cover your total cost for the prescription order. If your payment is insufficient to cover the cost of your prescription(s), a Member Accounts Receivable (AR) Representative may contact you to explain additional payment options that will expedite the shipment of your order.


Examples of Process When Paying for Prescriptions by Check or Money Order
Estimated Quote by CVS Caremark Actual Cost of Rx Order Difference End Result
$125.00 $118.00 $7.00 credit Balance will be placed into an account at CVS Caremark to be applied to future purchases. Prescription shipped immediately.
$125.00 $125.00 $0 Paid in full. Prescription shipped immediately.
$125.00 $128.50 $3.50 due to CVS Caremark Balance must be paid before prescription will be shipped.
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