Urgent Care
The need for urgent care arises if you need immediate
medical attention, but the injury or illness is not life
threatening or seriously harmful. Examples include a
sprained ankle, a cut that requires stitches or a child with
a high fever. If you need urgent care, you should go to an
urgent care center as soon as possible. It does not matter if
the urgent care center is In-Network or Out-of-Network.
Most urgent care centers are open nights and weekends
when your doctor’s office may be closed. Some may be
open 24 hours. To find the nearest urgent care center, call
the CIGNA Member Services telephone number on your
ID card. If you need an ambulance for emergency care in
a hospital emergency room, the Plan will pay 100% of
the cost.