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Exceptions to Mandatory Mail and Maintenance Choice

Although you may choose to use the CVS Caremark Mail Service or Maintenance Choice Program mail because they are more convenient for you, the following prescription drugs are exceptions to the mandatory use of these Programs. Prescriptions for the following items must be obtained at a retail pharmacy:

  • Miacalcin;
  • Xalatan;
  • Anti-infectives (antibiotics, anti-fungals and anti-virals);
  • Topical medications (creams, gels and ointments);
  • Vaginal medications (creams, gels and ointments);
  • Controlled substance; and
  • Cough and cold medications.