| MILA Resources |
| MILA Fund Office |
55 Broadway, 27th Floor
New York, NY 10006
212-766-5700
212-766-0844/0845 (fax)
www.milamhctf.com
info@milamhctf.com or
milamhctf@aol.com (email) |
Mon-Fri,
9 a.m. – 5 p.m.
(eastern)
24/7 |
For answers to questions about your benefits or to request claim forms.
To access links to the websites of Claim Administrators. |
|
| Cigna |
Member Services:
1-800-794-7882
my.Cigna.com |
24/7 |
To contact a care coordinator to obtain approval for medical care or for answers to
questions about your medical benefits.
To find network physicians, specialists and other medical providers. |
|
| To Find Network Providers |
Step 1: Go to www.Cigna.com, or my.Cigna.com on the main screen, or Call 1-800-794-7882.
Click on FIND A DOCTOR/DENTIST at the top of the screen. Then select the orange box that reads “If your insurance plan is offered through work.”
Step 2: Choose whether you’re looking for a doctor or a place to receive medical care.
Step 3: Enter the geographic location you want to search.
Step 4: Select one of the plans offered by your employer during open enrollment.
Step 5: Enter a name, specialty or other search word. Click SEARCH to see your results.
That’s it! You can also refine your search results by distance, years in practice, specialty, languages spoken and more.
|
|
| To Access Your Personal Medical Information |
my.Cigna.com |
24/7 |
To access personalized health care information, such as the status of a claim,
You will need a user ID and password. |
|
| Cigna Behavoiral Health (CBH)/Member Assistance Program (MAP) |
1-800-794-7882 |
24/7 |
To talk to a Cigna Behavioral Health Manager. Required before receiving any
mental health or substance abuse services. |
|
| CVS Caremark |
1-866-875-MILA (6452)
TDD: 1-800-231-4403
www.caremark.com |
24/7 |
To contact a Pharmacy Benefit Manager for advance approval, to find a participating
pharmacy, to request a claim form for an Out-of-Network pharmacy or for answers to questions about your prescription
drug benefits. |
|
| Aetna |
1-877-295-3719
www.aetna.com |
24/7 Automated |
To talk to a Representative, call between 8 a.m. and 6 p.m. based on your time zone. To check eligibility and claim status or locate an In-Network provider, call or log on to www.aetna.com. |
|
| EyeMed |
1-866-939-3633
portal.eyemedvisioncare.com |
Mon-Sat,
7:30 a.m.- 11 p.m. (Eastern)
Sun,
11 a.m.- 7 p.m. (Eastern)
|
To locate an In-Network provider, contact portal.eyemedvisioncare.com. Choose "Select" network tab, and enter your zip code. |
|
| Note: Since the MILA vendors are always updating their websites, the above directions
may change in the future. |
